"In our business there are no breaks, downtime, or closed hours. We rely on technology 24/7 in our headquarters, our substations, and our ambulances. Computers, laptops, servers, and connections between them all over the state of Indiana and beyond. Phantom Point has successfully designed us a system that is crucial to our company's operations and success. Furthermore, and perhaps more importantly, Phantom Point answers and is quick to respond to any issue we may have with our technology needs. Having a local live human who will answer the phone and provide support when needed is incredibly important to us and something that Phantom Point provides."